Good day All,
I am not one to post very often, but I would really like to share my experience with Motocars SA.
So around a month back, surfing around the internet, I came across a citi rox which was at Motocars SA. I gave dealer a call and found out that the car is in Cape Town, I stay in Johannesburg. With the car being so far, i decided to park this for a while but I just couldn’t get over the car.
Long story short, I rang the dealership again and started processing the deal, submitting the relative documents, waiting for approval, etc. I was than offered nation wide delivery, at first, i agreed to this. But it just did not feel right buying a car based on pictures. Signing a 5 year finance is something to really be sure about. So I decided to fly to Cape Town this past weekend and actually drive the car up to Johannesburg. Sounds crazy, I know. However I knew if I saw what I liked, I would have peace of mind signing for it.
I booked my ticket on Thursday based on Ismael’s word that the paper work will be ready on Saturday. Sent him the confirmation and I was on my way. He messaged and told me not to worry about transport and offered me a lift to the dealership.
I arrive at Cape town, he fetches me, I start going through the documents at the dealership while he left to fetch the car from the car wash. He comes back, with a full tank of petrol due to me driving to Johannesburg and an extra Volkswagen radio, because the current one in the car misses the eject button. Lol.
Anyway, He takes me through the car and disclosed the faults he was aware of (Which I was also aware of before actually seeing the car.) Small stuff, such as a door handle being a bit hard to open. But what a Gem! Exactly as the pictures displayed. In the end, well worth the flight.
To conclude. I began the drive to Johannesburg and he asked that I let him know once I arrive, I didn’t. Today I receive a voice note from him asking me how was the drive, he hopes all is well, and asked that I let him know how the car went and if I am happy with the car and the purchase, I am STAGGERED!
I would recommend Motocars SA to anyone. They are trust worthy and their service, honesty & professionalism blows my mind!
Thank you Ismael & Motocars SA!